The agency has been entertained, the product pitched, and the agreement signed. The sales executive has done their job and your media team is ready to make the campaign rock. As an account manager, you just have to make sure everything is set-up properly and maintained along the way, providing feedback and follow-up when needed, right? That way of thinking might help you survive the campaign, but it won’t help win future business. With so many digital partners to choose from, media planners expect more than just solid performance to win repeat business; they want to genuinely enjoy working together. As their account manager and primary contact, there are certain client service steps you can take to ensure a trial test turns into a long-term, profitable relationship.
Stop using performance marketing networks to garner impressions. Start using them for long term growth. Director of Lead Generation, Tom Cullen explains how.
One of the primary benefits advertisers and agencies value in performance marketing networks is the ability to gain access to a variety of unique sites and publications through one point of contact. Work is consolidated while the marketing plan is diversified.
That’s assuming marketing networks curate the best sites, not just the most popular.
Too often, marketing networks make it their primary focus to partner with high traffic sites & publishers. While valuable, higher levels of traffic does not necessarily equate to an increase in sustainable advertising dollars. Exclusively chasing high traffic sites overlooks more pertinent factors, such as site relevance, traffic quality, and propensity for user engagement.
Sales gets short shift. Schoolboys are never encouraged to say, “I want to be a salesman” on career day. Until recently, saleswomen were so ignored the term “saleswoman” was a lazy punch line. Salespeople get marginalized even though every brilliant inventor would own a shelf full of useless trinkets without the power of sales. We can’t possibly assess the real value that this job has provided our culture.
Companies struggle to figure out what makes a successful salesperson, often overlooking their skills. Millions of books have been written with the purpose to teach “even YOU” how to sell. You can read every book, sit in every conference, and repeat every personal mantra, but sales will always be a struggle if you don’t know what TRULY makes a great salesperson.
Our COO Ryan Becker illuminates the reality of data fraud and why it lags behind impression verification.
Our Director of Midwest Sales Kyle Stefankiewicz is ready to take his CPG clients past the click and provide the proof that their digital ad spend is translating to real, in-store impact: sales.
The advent of digital has decimated brick-and-mortar retailers – a buggy can’t outrace a Corvette. The consumer-centric digital marketplace has revolutionized industries like consumer electronics and apparel, bringing the product to the consumer 24/7 and cutting out the need for unnecessary overhead. When racing into the online marketplace isn’t quite as feasible, like the automotive industry, advertisers still offer unrivaled ease with virtual tours, chats with salespeople, and test drive appointments all from the convenience of their device. Yet the consumer packaged goods (CPG) industry lags behind in bringing sales and convenience to online consumers, despite more than $700 billion a year in brick-and-mortar sales. According to Statista, nearly 99 percent of all CPG sales take place offline, and there are very few translatable online ‘actions.’ CPG clients have been utilizing the power of online couponing and intent verification through brand studies for years, but the primary KPI I see from many of my CPG clients continues to be CTR.